The Lease Renewal Specialist s responsible for overseeing lease renewal and rent registration services within the Compliance Department. This role manages high-volume workflows across multiple clients and affordable-housing tenants, ensuring full compliance with New York City rent stabilization, rent registration, and regulatory guidelines.
Key Responsibilities
- Manage lease renewal processes for multiple clients and accurately track progress using internal dashboards and systems
- Ensure all renewal timelines are met in accordance with New York City regulatory guidelines
- Communicate daily with tenants to facilitate timely lease execution
- Assist subsidy recipients by providing required information for voucher and subsidy renewals
- Coordinate with housing assistance case managers and agencies, including NYCHA Section 8, HPD Section 8, and HRA
- Prepare and submit annual rent registrations through the ORRA system
- Advise clients on permissible rent increases under applicable regulations
- Respond to client and tenant inquiries regarding leases, renewals, and compliance processes
- Prepare rent-stabilized leases and schedule lease signings using internal and external software platforms
- Coordinate with re-rentals and vacancy teams to ensure alignment on unit status
- Communicate with landlord clients to deliver reports and obtain countersigned leases
- Perform additional duties as assigned to support compliance operations
Qualifications & Skills
- Excellent verbal and written English communication skills
- Exceptional attention to detail and accuracy
- Strong organizational and time-management skills with the ability to manage complex, high-volume workflows
- Solid understanding of New York rent stabilization and rent registration requirements
- Strong analytical and problem-solving abilities
- Ability to prioritize tasks and delegate when appropriate
- Learning agility, resourcefulness, and a results-driven mindset
- Passion for New York real estate and housing compliance
- Proficiency in Microsoft Office and Google Workspace
