Director of Compliance
250 W 55th St New York, NY 10019
Director of Compliance Job Description
The Director of Compliance oversees day-to-day compliance support and resources (involving compliance, fair housing and other matters). In addition, the Director of Compliance provides executives with strategic insight, guidance and risk awareness associated with regulatory program obligations, case law and trends. The Director of Compliance must also work with and on behalf of Ownership to execute effective annual administrative operating cycles, ensuring all regulatory requirements are completed, and liaise with the various governmental agencies, housing authorities, and other stakeholders to maximize economic outcomes, and minimize operational risks. The Director of Compliance reports directly to the Regional Property Manager / Director of Operations.
- Oversee completion of files to ensure they are compliant with applicable Affordable Programs including Move-Ins, Annual Recertification, Interim Recertification, Gross Rent Changes, Terminations, and Initial Certifications.
- Pursue and maintain current, comprehensive knowledge of all affordable housing compliance programs present in current or potential portfolio, ensuring awareness of and procedural guidelines for administering and maintaining compliance with those programs.
- Ensures all compliance staff adhere to all Department of Housing & Urban Development, Fair Housing, Americans with Disabilities Act and Fair Credit Reporting Act and other laws related to leasing.
- Ensure all tenant’ s files, its records, and waiting list are maintained in accordance to the governing agency’ s standards.
- Auditing Resident Files for compliance with Low Income Housing Tax Credit (LIHTC or Section 42), HUD Section 8, 202, and/or 811 projects as well as state and local requirements where applicable.
- Complete annual Low-Income Housing Tax Credit (LIHTC) certifications for new and existing tenants.
- Educate and counsel residents as to practices, regulations and compliance structure to ensure continued program compliance and uninterrupted rental assistance.
- Regularly review Recertification schedule to ensure all re-certifications are processed at least 60 days prior to the effective date of the certification.
- Monitor waitlists and EIV master binders for compliance with federal regulations and requirements.
- Work with Owners, Asset Managers, and Regional Managers to design, assign, schedule, carry-out a comprehensive internal audit function with appropriate follow-up to monitor and assure portfolio-wide compliance.
Policies and Procedures:
- Develop and implement all required documents relating to leasing.
- Develop, implement and maintain a standard file system for all tenant files across the portfolio. The file system must demonstrate an organized and complete set of tenant files.
- Ensure all current documents used by site staff are up-to-date and compliant with the governing agency.
- Assist Regional Property Manager in preparing and submitting HUD documents, such as Management Entity Portfolio, Project Owner’ s Certification for Owner-Managed Multifamily Housing Projects, Affirmative Fair Housing Marketing Plans, Tenant Selection Plans, lease packages, etc.
- Ensure that renting and advertising practices are not discriminatory; implement the resident selection procedure to ensure adherence to the sites’ Affirmative Fair Housing Marketing Plan and Resident Selection Criteria, including all targeted occupancy requirements identified in the governing documents.
- Development and implement an updated in-house compliance manual per current regulations and statutes.
- Update, develop and standardize procedural guidelines for administering and maintaining compliance with all affordable housing programs in the portfolio, including but not limited to management, tracking and response procedures for MORs, REACs, general agency inquiries and lease-ups.
- Pursue and maintain current, comprehensive knowledge of all affordable housing compliance programs present in the current or potential portfolio, ensuring awareness of and procedural guidelines for administering and maintaining compliance with those programs.
- Act as Fair Housing Officer, provide guidance on an as needed basis to interpret complex fair housing requests, provide alternative solutions, and assure appropriate, timely responses.
- Assist Regional Property Manager with HUD related paperwork for rent increases and management fees.
- Assist Regional Property Manager with Utility Analysis requests on Section 8 properties.
- Oversee monthly balancing /processing of HUD Vouchers, monthly balance utility reimbursement liability, HAP payment discrepancies, rent increases in Yardi, and subsidy paybacks.
- Train, motivate, evaluate and improve team members’ performance following standard operating procedures.
- Provide superior customer service to residents and prospective tenants by promptly responding to all incoming calls, messages, and emails in a professional, respectful manner
- Performs other duties as assigned
- At least seven years of affordable housing compliance experience (e.g., Section 8/202/811/LIHTC/Bond/multilayered programs) required;
- Bachelor’ s Degree preferred;
- Effective communication skills; ability to interface effectively and professionally with executives, owners, asset managers, agency representatives and department staff;
- Ability to work effectively independently and as part of a team of professionals;
- Ability to review, interpret, and apply government regulations;
- Ability to multi-task and complete multiple projects with different deadlines
- Ability to communicate clearly and concisely
- TaCCs, COS, BOS, AHM or other widely-known affordable housing compliance certifications preferred;
- Proficient with Microsoft Office Suite (advanced excel functions)
- Proficient with property management software (Yardi experience preferred) or ability to learn new software quickly.
- Must be willing to travel.