Estate Manager

Washington, DC Metro Area

Responsibilities:

• Lead a team (comprised of a Maintenance Manager, Maintenance Assistant, Handyman, and two housekeepers) responsible for maintaining the interior and exterior of a large estate including pool house and gate house.
• A list of tasks the Estate Manager is responsible for is as follows:
• Exterior
• Daily (thorough) inspection/walkthrough of property (grounds, interior/exterior, etc.)
• Complete/oversee repairs and preventative maintenance (maintenance programs for critical mechanical equipment, retaining walls, lighting - day/night, front gate operations, etc.)
• Exterior and interior paint checked for flaking – touch-up as needed (confirm paint w/ Owner)
• Storm monitoring and preparation in accordance w/ best practice checklist
• Interior
• Regularly test AV/IT operations within the home (lighting, cable, Apple TVs, phone system, etc.)
• Check for plumbing problems, drips, leaks, and drywall repairs (and run dishwashers / check appliances to ensure proper operation)
• Maintain cleanliness and operation of all windows and doors
• Review light bulbs, thermostat settings, clocks, etc.
• Ensure garages and workspaces/offices are clean / organized (floors, baseboards, etc.)
• Fireplaces – check pilot lights, monitor for unusual gas odors, and ensure proper operation
• Ensure security systems (including smoke detectors, water sensors, etc.) are working properly
• Administrative
• Complete Owners’ punch lists
• Review the work of and mentor your direct reports
• Maintain detailed understanding of household systems, apps, etc.
• Retrieve mail and parcels from the front entrance
• First responder for the family’s AV/IT troubleshooting
• Ensure all doors are locked and arm the alarm system prior to departing the property
• Maintain inventory of household materials (batteries, light bulbs, COVID tests, water, etc.)
• Manage interior/exterior vendors onsite – communicate/correct problems (as needed)
• Ensure vehicles are properly maintained, cleaned, and ready/safe for family use
• Maintain inventory of attic and garage/closet storage spaces
• Coordinate security detail and communicate hours for payroll purposes
• Produce/maintain weekly reports and calendars and regularly communicate updates to Owners
• Detail review invoices and upload to A/P folder, maintain home manual, and assist with budget
• Assist with the procurement, negotiation, and execution of vendor contracts
• Always ensure safety and security at all times on the estate grounds (including signed VCAs)

Qualifications:

• Career, experienced property management professional with expertise managing high-end estates
• Must be an exemplar professional, excellent communicator, very efficient / have great time management skills, great attention-to-detail, and be very organized
• Must be legally authorized to work in the United States and able to pass a comprehensive background check

This is a full-time position and employee is entitled to employer-paid health, dental, and vision insurance and 401(k) with company match after 3 full months of employment.